รายละเอียด

POSITION SUMMARY:-

- Ensure that all guests are served to the hotels standard in the Restaurant / Bar / Lounge areas.

- Display highest standards of hospitality and welcome are demonstrated at all times within all food and beverage areas.

- Takes orders for, serves (where applicable, prepares) food and beverages to guests as per the hotels standards in a friendly, timely and efficient manner.

DUTIES AND RESPONSIBILITIES:-

- Understands and can communicate products and services available at the resort.

- Co-ordinate with the busboy, kitchen staff, bar staff to ensure smooth operation and guest satisfaction.

- Greets guests and presents them with the menu.

- informs guests about the special items for the day and menu changes if any.

- Suggest food and beverages to the guest and also try to upsell.

- Take food and beverage orders from the guest on the order taking pads or on the handheld Point of sale (POS) system.

- Obtaining revenues, issuing receipts, accepting payments, returning the change.

- Performing basic cleaning tasks as needed or directed by supervisor.

- Filling in for absent staff as needed

- Punch the order on the POS machine and make sure to enter the special requirements made by the guest while ordering the food such as No Garlic, less spicy, without egg and etc.

- Communicate to the guest and provide assistance with their queries

- Co-ordinate with the busboy, kitchen staff, bar staff to ensure smooth operation and guest satisfaction.

- Greets guests and presents them with the menu.

- Informs guests about the special items for the day and menu changes if any.

- Suggest food and beverages to the guest and also try to upsell.

- Take food and beverage orders from the guest on the order taking pads or on the handheld Point of sale (POS) system.

- Obtaining revenues, issuing receipts, accepting payments, returning the change.

- Performing basic cleaning tasks as needed or directed by supervisor.

- Filling in for absent staff as needed

- Punch the order on the POS machine and make sure to enter the special requirements made by the guest while ordering the food such as No Garlic, less spicy, without egg and etc.

- Communicate to the guest and provide ass