รายละเอียด

Job Description
The Telemarketings Executive is responsible for inviting guests to invite attend a personal preview of our onsitesales gallery and offer a discounted holiday discovery package.
The Telemarketings Executive will represent Anantara in a courteous, enthusiastic and diligent manner. Allguests that are invited on a holiday package preview will be required to attend a 90 minute sales presentationon the benefits of shared ownership with Anantara Vacation Club. It will be the Telesales Executive’sresponsibility to ensure that each guest clearly understands the offer and is qualified to attend the presentation.

• Contact potential guests by telephone to sell a discounted holiday package.
• Make outbound dials at a rate of at least 20 dials per hour to contact potential guests and meet all efficiencyguidelines set forth.
• Follow a scripted presentation to ensure accurate communication to potential guests and to maximize thenumber of preview presentations booked.
• Employ an empathetic, listening, problem solving approach to overcoming objections and persuade theguests to attend the preview presentation.
• Support the customer’s decision to purchase and travel on the Holiday Discovery Package by sharing benefitsand reinforcing the fun and rewarding aspects of the package.
• Ensure all guests meet the qualifications and details of participation of each offer as set forth by AVC andensure timely and accurate documentation of such.
• Effectively manage Company assigned leads for maximum conversion to preview presentations.
• Perform clerical or other reasonable duties requested by the Telemarketing Manager/ Supervisor.

Qualifications:

• Positive and enthusiastic attitude,
• Excellent communication skills,
• Excellent listening skills, and verbal & non-verbal communications,
• Works independently, as well as being an active team player,
• Multi-tasks,
• Problem solving and negotiating ability,
• Presents oneself as a professional role model.
• A minimum of one year’s experience in the Shared Ownership selling profession, and/or two years’ experiencein the direct selling profession,
• Tertiary or University education desirable, though not an essential requirement.