รายละเอียด

>Operational & Quality Oversight: Directs daily housekeeping operations to ensure prompt, courteous guest service. Conducts routine and deep-cleaning inspections of guest and public areas, maintaining high standards for cleanliness, furnishings, supplies, and maintenance at optimized costs.

>Team Leadership & HR Management: Partner with Human Resources on manpower planning, performance management, and departmental training. Conducts regular team meetings to maintain strong workplace relations and high service standards.

>Budgetary & Vendor Supervision: Collaborates with administration to prepare and manage the department’s budget. Monitors outside contractors to ensure complete compliance with contractual agreements.

>Safety, Security & Compliance: Enforces health, safety, and environmental protocols, including key control, lost-and-found procedures, and emergency response plans for fires, power failures, or safety threats.