รายละเอียด

About the Role

We are looking for an experienced Executive Housekeeper to lead all housekeeping and laundry operations across both pre-opening and resort operations. This role is responsible for ensuring exceptional standards of cleanliness, comfort, presentation, hygiene, and product care throughout guest accommodations, public areas, and back-of-house spaces, while creating a guest experience rooted in simplicity, quality, and genuine care.

Key Responsibilities
Pre-Opening
- Lead the setup and operational readiness of Housekeeping and Laundry operations, standards, procedures, and workflows.
- Support recruitment, onboarding, and training of Housekeeping and Laundry teams.
- Coordinate OS&E, linen, amenities, equipment setup, storage organisation, and inventory controls.
- Develop inspection standards, cleaning schedules, room setup guidelines, and operational checklists.
- Participate in mock-room inspections, operational readiness checks, and opening preparations.
Resort Operations
- Oversee day-to-day housekeeping and laundry operations across guest rooms, public areas, back-of-house spaces, and laundry facilities.
- Ensure all spaces are maintained to the highest standards of cleanliness, presentation, hygiene, and guest comfort.
- Lead room inspections, quality control, preventive maintenance follow-up, and service recovery processes.
- Manage linen, uniforms, guest supplies, inventory control, and housekeeping budgets efficiently.
- Support sustainability initiatives through environmentally responsible housekeeping and laundry practices.
- Lead, coach, and develop Housekeeping and Laundry teams while fostering a culture of care, accountability, and pride in workmanship.

Qualifications & Experience
- Bachelor’s degree or diploma in Hospitality Management, Hotel Management, or a related field is preferred.
- Minimum 5–7 years of Housekeeping experience within luxury hospitality environments.
- Previous experience in a managerial Housekeeping role is required.
- Pre-opening experience is a strong advantage.
- Experience in luxury, boutique, island, tented, or outdoor hospitality environments is preferred.
- Thai National.