รายละเอียด

Position: Food & Beverage Manager

Key Responsibilities
• Manage and oversee all Food and Beverage operations within the hotel.
• Supervise daily operations of restaurants, bars, kitchens, banquet functions, and room service.
• Establish and maintain food, beverage, and service quality standards in line with hotel policies.
• Plan manpower, duty rosters, training programs, and performance evaluations for F&B staff.
• Control food cost, beverage cost, labor cost, and other operational expenses within the approved budget.
• Oversee purchasing, inventory control, and proper storage of all F&B supplies.
• Coordinate closely with other departments including Front Office, Housekeeping, Sales & Marketing, and HR.
• Ensure full compliance with hotel standards, hygiene regulations, safety requirements, and local laws.
• Handle guest feedback and complaints professionally to ensure high guest satisfaction.
• Develop menus, promotions, and F&B concepts to drive revenue and enhance guest experience.
• Prepare operational and financial reports for hotel management.
Qualifications (English)
• Bachelor’s degree or higher in Hospitality Management, Tourism, or a related field.
• Minimum 5 years of experience in hotel Food & Beverage operations, with management-level experience.
• Strong leadership and people management skills.
• Solid knowledge of cost control, budgeting, and hotel operational standards.
• Excellent communication and guest service skills.
• Ability to work flexible hours, including shifts and under pressure.
• Good command of English; additional languages are an advantage.